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columbus represent

Wednesday, October 11, 2006

Blossom Music Venue in Cleveland Needs to Hear From You

Bob Dyer of the Akron Beacon Journal did a story recently on a man who uses a wheelchair, and his experience trying to enjoy some music at Blossom, the large outdoor Cleveland area music center.

To sum it up, the guy paid out the nose for the ticket (big surprise) and in the end, was seated in an area reserved for people who use wheelchairs. As soon as the music started, people in front of him and the others seated in the same area, stood up and began to dance. This made it impossible for those seated in chairs to see the stage. They couldn't even see the large video screens. The man asked the people who were blocking his view to stop. They made some rude comments, and security was called to the scene, with promises to fix the situation. Another security person came, listened to the man's situation, and also promised to remedy the situation. Never happened.

Miles believes the least Blossom could do is refund his $150. But he's not hopeful.

``I know there's a snowball's chance of that happening. They don't care.''

Which just might be true.

When I contacted Blossom's marketing director, Tim McGrath, he said: ``I'm sure we comply with the ADA (Americans with Disabilities Act), but let me get you some information.''

That was 27 days and two phone calls ago. I'm still waiting.

Perhaps McGrath is having a hard time trying to figure out how to defend the indefensible.

For those of you who would like to contact McGrath to let him know how you
feel about Blossom's failure to give a damn, you can call "guest services"
at 330.916.6068. or their general line 330.920.8040

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